The Backhalf Sessions · First edition
The Revenue Hidden in Your Customer Lifecycle
Finding opportunities to improve activation, retention, and customer value.
- Date
- Time8:00 PM WAT West Africa Time · UTC+1
- WhereVirtual · Google Meet
- Length45 minutes · Free
Free to attend. We'll share the joining details by email before the session.
What you'll learn
Four places to look for revenue you already have.
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01
Identifying revenue opportunities across the customer lifecycle
Where to look across the journey, and how to tell a real opportunity from a busy campaign.
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02
Improving activation and customer onboarding
The distance between an account created and a product actually used.
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03
Improving retention and customer lifetime value
What quiet looks like, how to tell it apart from gone, and where expansion already exists.
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04
Turning customer insights into actionable growth opportunities
Reading the journey as one system, then ranking what to fix first.
Registration
Reserve your spot.
It's free, and takes a minute. We ask what you work on so the session can be shaped around the people in it.
You're registered!
You're all set for the first edition of The Backhalf Sessions.
- Session
- The Revenue Hidden in Your Customer Lifecycle
- When
- Friday, November 27, 2026 · 8:00 PM WAT
- Where
- Free virtual session on Google Meet
Join The Backhalf Sessions Community
Continue the conversation beyond the event. Join our WhatsApp community for event reminders, relevant resources, and conversations with other marketing and growth professionals.
Join the WhatsApp CommunityJoining is optional. WhatsApp group members can see each other's phone numbers and profile information, so join only if you're comfortable with that.
Who you'll hear from
Meet your host & guest contributor.
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Host
Isaac Olukoya
Founder, Perennus
A lifecycle marketing and product growth strategist. He works on the layer that decides whether acquisition ever pays for itself: everything that happens after someone signs up.
Perennus is his lifecycle revenue studio, founded in 2024. Before it, six years in email, CRM and automation across B2B SaaS, EdTech and professional services.
LinkedIn (opens in a new tab) -
Guest contributor
Olubunmi Grace Arungbemi
Group Head, Brand Strategy, Media & Corporate Communications — Nedcomoaks Group Limited
A marketing and communications leader. Over seven years she has worked with founders, SMEs and corporate brands on positioning, messaging and the communication systems that turn attention into revenue.
Her argument is that visibility on its own is expensive noise — clarity first, and conversion follows. She also founded The Grayson Support Foundation.
LinkedIn (opens in a new tab)
About the series
The Backhalf Sessions is a continuing series of conversations about lifecycle marketing, retention, product growth and the opportunities businesses can unlock across the customer journey.
Over time it is meant to become a community of practitioners and business leaders working on the same problems. This is the first edition.
Register for Free