Monitor your lifecycle infrastructure yourself, or have our team fix every issue we find. Both plans include the full 6-pillar diagnostic engine. No lock-in contracts. Cancel anytime.
Currently optimized for Customer.io workspaces.
Always-on lifecycle monitoring. Your team gets the alerts, the playbooks, and the prioritized fix list. You implement.
Replaces manual, one-time audits with 24/7 automated leak tracking.
Everything in Perennus, plus hands-on lifecycle specialists who patch every leak we find. You monitor. We fix.
The execution power of a full-time lifecycle engineer, without the $120K/yr overhead.
Think about your current customer lifetime value. If an engineer pushes an update on Wednesday that breaks a data property sync, your new trial users stop receiving their onboarding sequences.
Hiring an agency for a manual audit costs $1,500 and only catches mistakes after they happen. If that leak runs undetected for just two weeks, it will cost you thousands in flushed acquisition spend and lost subscribers before a human ever notices.
Perennus catches the leak within 6 hours and alerts your team in Slack before those users churn permanently. At $199/month, saving just one or two customers pays for the entire year.
A Customer.io workspace and a read-only API key. Because it's read-only, it's completely secure. There are zero code changes, zero SDKs to install, and no engineering time required. Setup takes about 30 seconds.
Your first diagnostic scan runs within minutes of connecting. You'll have a full health score, pillar breakdown, and list of prioritized issues immediately.
Six pillars: List Hygiene, Deliverability, Onboarding, Engagement, Re-engagement, and Trigger Integrity. Every scan checks for invalid addresses, bounce rate trends, broken automations, stalled queues, engagement decay, and more — across your entire workspace. Essentially, we monitor the human errors and data drops that live teams don't have the time to track 24/7.
Not yet. Perennus is currently built exclusively for Customer.io workspaces. Support for additional platforms is on the roadmap.
Perennus gives you the monitoring, the alerts, and the playbooks — your team implements the fixes. Expert Team means our lifecycle specialists log into your workspace and fix every issue we find. You monitor. We do the work.
Yes. You can upgrade at any time. Your monitoring history and health scores carry over.
No. Both plans are month-to-month. Cancel anytime.
"Isaac identified issues in our lifecycle infrastructure we'd been missing for months. The improvement was immediate and measurable."
"What impressed me most was the depth of his thinking around retention. Instead of jumping straight into tactics, he analysed our entire customer journey and connected that with lifecycle messaging in a way that made complete sense."
"Isaac turned what felt like a messy problem into a clear system. He mapped our onboarding journey, showed us exactly where users were dropping off, and delivered email flows ready to launch immediately."
From a single workspace scan: 66,000 contacts analyzed. 32% invalid emails identified. 74% inactive contacts flagged. A broken behavioral trigger silently queuing 174,000 emails — zero delivered. That same diagnostic framework now runs inside Perennus, automatically, every 6 hours.
Connect your workspace securely in 30 seconds. Run your first baseline scan and find out exactly where your infrastructure is dropping revenue.